What is CRM ?

CRM stands for Customer Relationship Management. It refers to a set of practices, strategies, technologies, and tools that businesses use to manage and analyze customer interactions and data throughout the customer lifecycle. The primary goal of CRM is to improve and enhance relationships with customers, ultimately leading to increased customer satisfaction, loyalty, and profitability for the business.

Читать далее

What is Wordpress ?

WordPress is a widely used and popular open-source content management system (CMS) and website-building platform. It is written in PHP and uses a MySQL database. WordPress is known for its user-friendly interface and flexibility, making it a versatile tool for creating and managing websites, blogs, and online content.

Читать далее